Outlook 2002 Error Messages

Error Messages for:

Main Errors Page
Email Error Messages
FTP Error Messages
Database Error Messages
Scripting Error Messages
WebSite Error Messages

This page is sponsored by:

Sending and Receiving Outlook 2002 Error Messages

ERROR Number:
0x80070279
ERROR:
Outlook does not dial second account, and an error message occurs: "Port is already in use"
ERROR Message:
Task 'e-mail account name - Sending and Receiving' reported error (0x80070279): 'The port is already in use or is not configured for Dial-Up Networking dial out.'
SOLUTION:
To work around this behavior, configure the default account to connect through a modem so that Outlook initiates the connection and can therefore end the connection. To configure the default account:
1. Click the Tools menu, and then click E-mail Accounts.
2. Click View or change existing e-mail accounts, and then click Next.
3. Double-click the default e-mail account, and then click More Settings.
4. On the Connection tab, click Connect using my phone line.
5. Under Use the following Dial-Up Networking connection, click the DUN connection that Internet Explorer uses.
6. Click OK.
7. Click Next, and then click Finish in the E-mail Accounts dialog box.

ERROR Number:
0x8007000E
ERROR:
You receive an "Out of memory or system resources" error message when you download POP3 e-mail messages
ERROR Message:
Sending and Receiving reported error (0x8007000E): Out of memory or system resources. Close some windows or programs and try again.
SOLUTION:
After you receive the error message, click Send/Receive again to download more messages.
OR
Download headers of messages first, and then selectively mark the e-mail messages that you want to download, thus reducing the number of messages to be queued for download.

ERROR:
"Microsoft Outlook can't check the spelling or grammar in this document" error message when you send a message in Outlook 2002
ERROR Message:
Microsoft Outlook can't check the spelling or grammar in this document. This feature is not currently installed. Would you like to install it now?.
SOLUTION:
To work around this behavior, click Yes when you receive the following message:
Microsoft Outlook can't check the spelling or grammar in this document. This feature is not currently installed. Would you like to install it now?
The Proofing Tools install and you are not prompted again.

ERROR:
OL2002: Error When You Send Messages to Shared Distribution Lists
When another Microsoft Exchange user has shared their Contacts folder with you and you address a new message by using more than two distribution lists that are in that folder
ERROR Message:
An unexpected error has occurred.
SOLUTION:
To work around this problem, address the message to no more that two distribution lists at a time, or copy the distribution lists into your default Contacts folder, and send the message from your mailbox.

ERROR:
OL2002: Error Message 'Outlook Express Is Needed to Run Outlook' Appears When You Try to Send E-mail
ERROR Message:
Outlook Express is needed to run Outlook
Outlook has caused an error in MSMAPI32.DLL. Outlook will now close. If you continue to experience problems, try restarting your computer.
SOLUTION:
Reinstall Outlook Express.

ERROR Number:
0x080040502
ERROR:
OL2002: Error Message Appears After You Reply to Import Summary E-mail Created in Exchange 5.5
ERROR Message:
Task Microsoft Exchange Server - Sending and receiving - reported an error: Unknown error 0x080040502
SOLUTION:
Change the email addess in the fields To, CC, or BCC

ERROR:
OL2002: "Operation Failed" Error Message When Sending Attachments When you try to send a file as an e-mail attachment in a program that uses simple Messaging Application Programming Interface (MAPI) protocol (for example, Microsoft Word), and Outlook 2002 is not running
ERROR Message:
The operation failed.
SOLUTION:
Start Outlook before hitting Sned/Receive

ERROR Number:

ERROR:
You receive the "Unknown Error: 0x800CCC7D" error message when you try to send an SMTP message in Outlook 2002
ERROR Message:
Unknown Error: 0x800CCC7D
SOLUTION:
Either your SMTP does not support Secure connections, in which case, go to the account options and uncheck Secure Sockets Layer (SSL) for the outgoing mail server
OR
There could be a security issue in which someone has redirected your SMTP connection to another server with the intention of gathering cleartext username and password information.

ERROR:
OL2002: Error Messages Appear Repeatedly When You Use Word to Send Mail Without Outlook 2002 Installed
This occurs when clicking email in Word, but no profile is set up in outlook
ERROR Message:
No profiles have been created. To create a new profile, use the Mail icon in the Control Panel.
OR
The server is not available. Contact your administrator if this condition persists.
SOLUTION:
Create a new profile:
In Control Panel, double-click Mail, click Add a new e-mail account, and then click Next.
Click Microsoft Exchange Server, and then click Next.
Type the server name in the Microsoft Exchange Server box, type a user name, and then click Finish.
Start Word, and then try again to create a message.

ERROR:
You receive an unspecified MAPI error message when you send an attachment from Word
ERROR Message:
You Cannot Close Microsoft Word until the Send Mail command is finished. Switch to the New Message first, and either send or close the message.
The object could not be found. OR
Word Cannot send mail because of MAPI failure: "Unspecified Error".
SOLUTION:
Restart Word, and then try to send the attachment again.

ERROR Number:

ERROR:
You receive a SMTP relay blocks error message when you send e-mail messages in Outlook
ERROR Message:
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was ''. Subject: '', Account: '', Server: '', Protocol: SMTP, Server Response: '550 ... Relaying Denied', Port: 25, Secure (SSL): No, Server Error: 550, Error Number: 0x800CCC79
SOLUTION:
Your Internet Service Provider is blocking the port used to send mail.

General Outlook 2002 Error Messages other than Sending and Receiving

ERROR:
OL2002: Error Opening Task Request with Custom Keywords Field
ERROR Message:
"Can't open this item. Could not complete the operation. One or more parameter values are not valid."
SOLUTION:
Do not use a user-defined keywords field on a task form that can potentially be assigned to someone.

ERROR:
Error message when you publish a large custom Outlook form that contains many controls or user-defined fields
ERROR Message:
"Unable to successfully publish the form due to a MAPI error. The key 'DisplayName' is either missing or has an incorrect value..."
SOLUTION:
This is a limitation of publishing forms on a computer that is running Microsoft Windows Millennium Edition (Windows Me), Windows 98, or Windows 95. This problem typically occurs when the form contains more than 300 controls or user-defined field.
Work around this only:
>When you publish the form, use a computer that is running Microsoft Windows Server 2003, Windows XP, Windows 2000, or Windows NT.
>Redesign the forms solution so that the solution uses multiple forms instead of one large form.
>Use a database management program such as Microsoft Access to store large amounts of data.
>Reduce the number of fields on the form. You can do this by using one Outlook field to store information that you would typically store in more than one field. You would then use an Item_Open event and Microsoft Visual Basic Scripting Edition (VBScript) to read the single field and parse the data. You could also use an Item_Write event to concatenate the data and save it back to the single field.

ERROR:
OL2002: Error When You Programmatically Add Members to DistListItem
ERROR Message:
Application-defined or object-defined error.
or
The operation failed.
or
Can't open this item. Out of memory or system resources. Close some windows or programs and try again.
SOLUTION:
Instead of using one large distribution list, create separate smaller ones.

ERROR:
OL2002: Error Message When You Use Outlook View Control on MultiPage Control
ERROR Message:
Unable to sucessfully publish the form due to a MAPI error. The operation failed.
SOLUTION:
Delete the Outlook View Control from the MultiPage control so that you are able to publish the form. Then change the design of the form so that you can place the Outlook View Control directly on an Outlook form page.

ERROR:
You receive an ODBC error message when you import a secured Access database to Outlook 2000 or Outlook 2002
ERROR Message:
An ODBC error has occurred in the Microsoft Access translator while opening a file to build a field map.
[Microsoft][ODBC Microsoft Access Driver] Records(s) cannot be read; no read permissions on "name of table".
SOLUTION:
Open the Access database with administrative permissions, make a note of the current permissions, and then grant Read Design and Read Data permissions to the Admin user for all of the tables in the database. Perform the import again. When the import is complete, open the Access database again, log in as a database user with administrative permissions, and then set the permissions back to their original settings.

ERROR:
OL2002: Error Message Says 'No Entries Were Found' When You Search Address Book for a Contact Under 'Display As' Name
ERROR Message:
No entries were found.
SOLUTION:
Use the QuickFind tool on the Standard toolbar to have the search include such contact fields as Display as.

ERROR:
OL2002: Warning Error Message Appears When You Open a Certificate in an E-mail Message
ERROR Message:
The digital signature on this message is invalid because there are problems with the certificate accompanying this message.
Error Details-
Error: The system cannot validate the certificate used to create this signature because the issuer's certificate is either unavailable or invalid.
The system cannot determine whether the certificate used to create this signature is trusted or not.
SOLUTION:
Exchange 2000 Server does not install the CRL distribution extension in the registry by default.

CAUTION: Use Registry Editor at your own risk. Making changes can result in having to re-install the Operating System.
To work around this behavior, add a registry key to enable CRL:
Start Registry Editor (Regedt32.exe). Locate and click the following key in the registry: HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook On the Edit menu, click New, and then click Key.
Type Security to name the new subkey, and then click this new subkey.
On the Edit menu, click Add Value, and then add the following registry value:
Value name: UseCRLChasing
Data type: REG_DWORD
Radix: Hexadecimal
Value data: 1
Other values you can use are 0 (zero) to use the system default, or 2 to never check for CRLs.
Quit Registry Editor.

ERROR:
OL2002: Right-Clicking the "Rules in Error" Dialog Box Moves It Behind the Outlook Window
ERROR Message:
No error message appears - just the box is now displayed behind the Outlook Window.
SOLUTION:
Bring the Rules in Error dialog box to the front either by pressing ALT+TAB to cycle through the windows that are open or by clicking Rules in Error on the taskbar.

ERROR:
OL2002: Error Message Appears When You Are Importing ECCO 4.01 Files to Outlook 2002
ERROR Message:
The file "file name" must be opened in Ecco before the import can proceed. Click OK when Ecco is ready or Cancel if the file was not opened.
SOLUTION:
To work around this behavior, turn off the shared option in ECCO and try the import again.

ERROR:
You receive a "MAPI error 0X80004005" error message when you import a Personal Address Book file in Outlook
ERROR Message:
An error occurred while importing or exporting and the import/export was terminated.
MAPI error 0X80004005 was reported. Please try to import/export later.
SOLUTION:
Move the Personal Address Book file to a location where you have write-only permissions. Click Start, point to Windows Explorer, right-click the file name, and then click Properties to verify that the file attribute is not set to read-only, and then try to import the file again.

ERROR:
OL2002: Error Message: The Profile Name Contains Characters That Are Not Valid
ERROR Message:
The profile name contains characters that are not valid. Type a valid profile name.
SOLUTION:
No Solution.
Microsoft does not recommend nor does it support running previous versions of the Exchange Clients or Microsoft Outlook on a computer where you have installed Microsoft Outlook 2002.

ERROR:
OL2002: Error Message: Cannot Print Unless an Item Is Selected. Select an Item and Then Try to Print Again
ERROR Message:
Cannot print unless an item is selected. Select an item and then try to print again.
SOLUTION:
To resolve this problem, exit Outlook, delete the Outlook printer settings file, and then restart Outlook.

If You Have Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT
Click Start, point to Find, and click Files or Folders.
In the Named box, type outlprnt. Verify that your entire hard disk is being searched.
In the Look In box, click My Computer, click the Include Subfolders option, and then click Find Now.
Right-click the file, and then click Delete.
Close the Find dialog box.
Back to the top

If You Have Microsoft Windows 2000 or Microsoft Windows Millennium Edition (Me)
Click Start, point to Find, and click Files or Folders.
In the Search for files for folders named box, type outlprnt. Verify that your entire hard disk is being searched.
In the Look In box, click My Computer, and then click Search Now.
Right-click the file, and then click Delete.
Close the Search dialog box.

ERROR:
OL2002: Error Messages Appear When You Modify Recurring Event Start and End Times
ERROR Message:
The duration of the appointment must be shorter than how frequently it occurs. Shorten the duration, or change the recurrence pattern in the Appointment Recurrence dialog box.
SOLUTION:
This behavior occurs because a recurring event starts at 12:00 midnight one day and ends at 12:00 midnight the following day. When you specify a different end time, the hour selected is also for the following day, which makes the appointment duration greater than 24 hours.
Create a new recurring appointment.

ERROR:
OL2002: Error After You Drag a Header to the Recycle Bin, when you click Undo Delete on the Edit menu to undelete a combination of messages and message headers.
ERROR Message:
Cannot undo. Undo operation failed. The item was either moved or deleted after it was copied, or you do not have permission.
SOLUTION:
To work around this problem, right-click the header, and then click to select Unmark selected headers.

ERROR:
Removing HP OpenMail client account through Outlook generates error message
ERROR Message:
>MAPIAlloc: memory block 01173928 has invalid allocation flags
[File d:\office\outlook\exolk\mapi\msmapi\memory.c, Line 317]
Or
>MAPIAlloc: memory block 01173B90 has invalid allocation flags
[File d:\office\outlook\exolk\mapi\msmapi\memory.c, Line 317]
Or
>Microsoft Visual C++
Unhandled exception in RUNDLL32.EXE: 0xC0000005: Access Violation.

SOLUTION:
To work around this behavior, click Ignore, and then continue with the procedure. It may also be desirable to create a new profile without the HP OpenMail service.

ERROR:
OL2002: An Error Occurs When You Create a New Message When Outlook Is in Safe Mode
ERROR Message:
This form requires Word as your e-mail editor, but Word is either busy or cannot be found. The form will be opened in the Outlook editor instead. Can't find this file. Make sure the path and file name are correct.
SOLUTION:
Use one of the following methods to work around this problem:
> Restart Outlook in normal mode.
> Configure Outlook to use the Outlook editor as your e-mail editor. To do this, follow these steps:
1. Start Microsoft Outlook.
2. On the Tools menu, click Options.
Notice that the Options dialog box appears.
3. On the Mail Format tab, click to clear Use Microsoft Word to edit e-mail messages, and then click OK.

ERROR:
OL2002: Error Message: No Printers Are Installed
ERROR Message:
No printers are installed. To install a printer, point to Settings on the Windows Start Menu, click Printers and then double-click Add Printer. Follow the instructions in the wizard.
SOLUTION:
Verify that you have a printer installed and that it is set to be used as the default printer.

ERROR:
OL2002: Trying to Open Attendee's Calendar Generates Error Message
After you add an attendee to a meeting request or Group Schedule, when you right-click the attendee and then click Open Calendar
ERROR Message:
The name or distribution list has been deleted and is no longer a valid Address Book entry. The operation failed. An object could not be found.
Or
Cannot perform the requested operation. The command selected is not valid for this recipient.
Or
Cannot perform the requested operation. The command selected is not valid for this recipient. Cannot open the mailbox for this user because the user does not have a server mailbox.

Or
Cannot perform the requested operation. The command selected is not valid for this recipient. The calendar folder could not be found.
SOLUTION:
To resolve this issue, use the Open Calendar command only when both you and the attendee are Exchange Server users. If you are both Exchange Server users and an error message still appears, request the appropriate permissions from the attendee.

ERROR:
OL2002: Error Message: Can't Move The Items. The Server Cannot Process The Request. The Server Responded Method Not Allowed.
When you try to drag a message from your Hotmail Inbox to the Hotmail Bulk Mail folder
ERROR Message:
Can't Move The Items. The Server Cannot Process The Request. The Server Responded 'Method Not Allowed'.
SOLUTION:
Do not move messages from your Hotmail Inbox to your Hotmail Bulk Mail folder.
The Bulk Mail folder is reserved for use by Hotmail Inbox Protector feature. This feature automatically moves incoming messages from the Inbox to the Bulk Mail folder if the message is perceived to be unwanted or unsolicited advertising (junk mail).

ERROR:
OL2002: Error Message: You Must Be Online in Order to Perform This Operation
ERROR Message:
You Must Be Online in Order to Perform This Operation.
SOLUTION:
To work around this behavior, click Work Offline on the File menu, and then try to delete or move a Hotmail message.

ERROR:
Error message when you add or remove a meeting recurrence through a Schedule+ resource account in Outlook
ERROR Message:
Unable to Directly book the resource resource name because it does not accept conflicting meetings. You may want to remove the resource, select another resource or reschedule the meeting.
Cannot send this meeting request.
SOLUTION:
Either delete and then reschedule the meeting at a different time, or invite the resource as an attendee rather than as a resource.

ERROR:
OL2002: Error Message Reports 'Operation Failed' and Internet Connection Wizard Appears When You Click 'Outlook Today'
ERROR Message:
Microsoft Outlook: The operation failed
SOLUTION:
Start Internet Explorer, and then use the Internet Connection Wizard to configure Internet Explorer before you start Outlook 2002.

ERROR:
OL2002: Error Message: "Outlook Could Not Track the Program Used to Open This Document"
When you open an inline file stored in an Outlook folder
ERROR Message:
Outlook could not track the program used to open this document. Any changes you make to the document will not be saved to the original document.
SOLUTION:
The file is in Read-Only mode. The file can be used, but no changes will be saved to it.

ERROR:
The recipient receives an "Outlook blocked access to the following potentially unsafe attachments" error message when you send an e-mail message that contains a shortcut to a file in Outlook
ERROR Message:
Outlook blocked access to the following potentially unsafe attachments:
SOLUTION:
Shortcuts that have file name extensions of .lnk or .url are Level 1 e-mail attachment types and are not available to the recipient since they are deemed potentially harmful.
Send the recipient the full path to the file.

ERROR:
OL2002: Printer Name Shows as "?????" or Error Message Appears When You Try to Print a Message
ERROR Message:
There was an error when printing started. To check the printer setup, double-click the printers icon in Windows Control Panel.
SOLUTION:
Use Microsoft Word as your e-mail editor, and then print the message to the specified printer.

ERROR:
OL2002: Error Message Reports "Fails Address Check" When You Use Lotus Notes Profile in Outlook 2002
When you create a profile in the Lotus Notes Mail transport and then start Outlook 2002 by using that profile
ERROR Message:
Assert in memory.c MAPIAlloc: memory block FEFEFEFE fails address check [File d:\office\outlook\exolk\mapi\msmapi\memory.c, Line 312]
SOLUTION:
No Solution - Outlook 2002 does not support transports by Lotus Notes.

ERROR:
OL2002: Outlook May Stop Responding; Error Message Refers to Hotmail Offline Mode
ERROR Message:
A connection to the server could not be established.
http://services.msn.com/svcs/hotmail/httpmail.asp is now in offline mode.
Details: There may be server or network problems or your timeout interval may be too short. Please search Microsoft Outlook Help for [HTTP Mail troubleshooting]
SOLUTION:
To work around this issue, after opening Outlook, do not immediately synchronize the Hotmail folder list by clicking the list or Send/Receive, but allow the automatic synchronization request to arrive. The first instance of synchronization may be slow, but subsequent synchronizations will be timely.

ERROR:
OL2002: Cannot Connect to IMAP Server; "NTLM Authentication Failed" Error Message Appears
ERROR Message:
NTLM authentication failed. One or more authentication methods were attempted. There are no more authentication methods left to try with your IMAP server.
SOLUTION:
Connect to the IMAP server by using Outlook Express with SPA enabled.

ERROR:
OL2002: An Error Message Is Received When Word Is Your E-mail Editor
ERROR Message:
This form requires Word as your e-mail editor, but Word is either busy, or cannot be found. The form will be opened in the Outlook editor instead.
SOLUTION:
Microsoft does not recommend having Office 2000, and Office XP installed on the same computer. To resolve this behavior, uninstall both Office XP and Office 2000, and then only reinstall Office XP.

ERROR:
OL2002: (CIW) Error Message When You Download an Address Book
ERROR Message:
Memory could not be allocated" when trying to download the Offline Address Book
SOLUTION:
To resolve this problem, specify a pathname when you deploy Outlook. After Outlook has been installed, reconfigure your offline settings.

ERROR:
OL2002: Error When You Import or Export Files in Outlook 2002
ERROR Message:
Microsoft Outlook cannot start the required translator. This feature is not currently installed. Would you like to install it now?
SOLUTION:
To resolve this behavior, click Yes when you receive the information message. The Microsoft Windows Installer starts and installs the necessary converter for the file that you want to import.
If clicking Yes in the information message does not resolve the behavior, run the Microsoft Office Setup, click Add Components, and then click Run all From my Computer for Outlook.

ERROR:
Error message when you try to print or change your print-style setting in Outlook: "Error obtaining print settings"
ERROR Message:
Error obtaining print settings. Your print settings have been reset to default.
OR
Cannot print unless an item is selected. Select an item, and then try to print again.
SOLUTION:
The Outlprnt File is corrupt or missing
Rebuild Your Outlprnt File
Outlook stores its print settings in the Outlprnt file. If this file has become corrupted or is missing, you may not be able to print or change print settings in Outlook. To correct this situation, first restart Outlook. If the error persists, rebuild your Outlprnt file. To do this:
Click Start, point to Search, and then click for Files or Folders.
In Search for files or folders named, type Outlprnt, and then click Search Now.
Right-click the Outlprnt file, and then click Rename.
Type a new name for the Outlprnt file, (such as Outlprnt.old), and then close Find.
Restart Outlook, and then make any change to the print styles.
This rebuilds the Outlprnt file.

ERROR:
OL2002: You Receive an Error Message About a Recently Installed Program When You Start Outlook 2002
ERROR Message:
A recently installed program may cause Microsoft Office or other e-mail-enabled programs to function improperly. Outlook can resolve this conflict without affecting the program that originally caused the problem. Do you want Outlook to resolve this problem?
SOLUTION:
To resolve this behavior, click either Yes or No in the error message. see the microsoft site for more info

ERROR:
OL2002: Error Message: Unable to Load Free/Busy Information
ERROR Message:
Unable to load free/busy information
SOLUTION:
Refresh the free/busy information by running Outlook with the /CleanFreeBusy command-line switch on the computer that is experiencing problems publishing free/busy information. To do this:
Click Start, and then click Run.
In the Open box, type outlook.exe /cleanfreebusy.
Click OK.

ERROR:
OL2002: Error Message: "Outlook Express 4.01 Required" When You Start Outlook
ERROR Message:
Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can install Outlook Express by running Add/Remove Programs from the Control Panel.
OR
Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can install Outlook Express by running IE5Setup.exe from the IE5 folder located on your CD or through the Windows Update website.
SOLUTION:
Re-install Outlook Express

ERROR:
OL2002: Program Error When You Start Outlook Without Internet Explorer 5 Installed
ERROR Message:
OUTLOOK.EXE - Application Error
OR
The application failed to initialize properly (0x6d007e). Click OK to terminate the application.
OR
Outlook.exe Exception: Access Violation(0xc0000005)
SOLUTION:
Install a newer version of Internet Explorer

ERROR:
OL2002: Error Message if You Select the Delegates Tab When You Are Offline
ERROR Message:
The Delegates page is not available. Unable to access Outlook folder. The client operation failed.
SOLUTION:
To resolve this behavior, start Outlook and connect to your network, and then click the Delegates tab

ERROR:
OL2002: Offline Address Book May Return a Network Problems Error if the Network Connection Is Terminated
ERROR Message:
Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists. You can choose File->Work Offline to work locally until the server becomes available.
SOLUTION:
To work around this problem, quit and then restart Outlook. If you receive the prompt for connection state, click Work Offline.

ERROR:
OL2002: Error Message: "The Message You Specified Could Not Be Found" When You Synchronize
ERROR Message:
The message you specified could not be found.
SOLUTION:
Use one of the following methods to work around this behavior: Connect to the Microsoft Exchange Server to get your messages. -or-
Take the script out of the rule.

ERROR:
OL2002: Error Message When You Try to Move Messages to a Hotmail Bulk Mail Folder
ERROR Message:
Can't move the items. The server cannot process the request. The server responded 'Method not allowed'
SOLUTION:
You cannot manually move messages to this folder.

ERROR:
OL2002: Error Message When You Try to Copy Messages with Names Longer than 40-Characters
ERROR Message:
The destination folder cannot contain messages/forms.
SOLUTION:
Use one of the following methods to work around the problem:
Limit folder names to 30-characters or less.
Click the Hotmail Inbox, click Tools, point to Send/Receive, and then click Update Folder List to synchronize the Folder list before you copy the items to a new folder.
Create new Hotmail folders

ERROR:
Error message: The operation failed due to a registry or installation problem
ERROR Message:
The operation failed due to a registry or installation problem. Restart Outlook and try again. If the problem persists, please reinstall.
SOLUTION:
To resolve this problem, quit all programs, and then restart Windows. Do not click Cancel when you receive the prompt to enter your network password for Microsoft Networking.

ERROR:
OL2002: Error Message if You Add the Outlook Address Book First When You Create a New Profile
ERROR Message:
The profile name you have entered already exists. Please enter a different profile name.
SOLUTION:
The E-mail Accounts Manager automatically adds an Outlook Address Book when a new profile is created

ERROR:
OL2002: Media Player Error Message When You Try to Save and Close an Appointment
ERROR Message:
Microsoft Outlook. Media Player is required to view this media file. To install Media Player rerun Office Setup.
SOLUTION:
Download the latest version of Windows Media Player available for your version of Microsoft Windows from the following Microsoft Windows Media Technologies Web site: http://www.microsoft.com/windows/windowsmedia/download

ERROR:
OL2002: The WinFax "No longer supported" Error Message Does Not Appear When You Upgrade to Outlook 2002
ERROR Message:
Setup has detected that you have one or more of the following features installed:
- cc:Mail
- Microsoft Mail
- Net Folders
- Microsoft Fax
- WinFax Starter Edition (SE)
These features are no longer supported in Outlook. If you continue the upgrade, you will no longer be able to use them. Would you like to continue the upgrade to Outlook?
SOLUTION:
Downgrade or roll back to the previous version of Outlook, or stop using the program that is no longer supported.

ERROR:
OL2002: Error Message When You Click 'Test Connection'
ERROR Message:
Rundll32 has caused an error in MSO.dll. Rundll32 will now close.
SOLUTION:
Outlook 2002 has compatibility issues with Windows ME Operating System.

ERROR:
You receive a 0x8004011D error message in Outlook after you cancel the Exchange Server logon for synchronization
ERROR Message:
Task "Microsoft Exchange Server" reported error (0x8004011D): "The server is not available. Contact your administrator if this condition persists."
SOLUTION:
To work around this behavior if your next attempt to synchronize does not prompt for logon, restart Microsoft Outlook offline, and then press F9 to synchronize.

ERROR:
OL2002: Error Message About Profile Name When You Create an IMAP or HTTP Account
ERROR Message:
The profile name you have entered already exists. Please enter a different profile name.
SOLUTION:
To resolve this behavior, create the PST file in a location where you have write permissions, for example, a local drive or home directory on a network.

ERROR:
OL2002: Error Message Appears During Chapura PocketMirror Setup
ERROR Message:
Emailwiz caused an exception 6d007eH in module MSMAPI32.DLL at 0167:35424elb
SOLUTION:
To work around this behavior, manually create a profile in Outlook:
Start Outlook 2002, and then click the Tools menu.
Click Email Accounts, click Add a new e-mail account, and then click Next.
Click a type of account, and then click Next.
In the E-mail Accounts dialog box, complete the User Information, Server Information, and Logon Information sections, and then click Next.
Click Finish.

ERROR:
OL2002: Error Messages When You Delete Large Number of Messages
ERROR Message:
There is not enough memory available to perform the operation
OR
Some items could not be deleted. They were either moved or already deleted, or access was denied.
SOLUTION:
Delete fewer than 4,000 messages at a time.

ERROR:
OL2002: Error Message Appears When You Save to Drafts Folder Either Online or Offline
ERROR Message:
Error: The item could not be saved to this folder. The folder has been deleted or moved, or you do not have permission. Do you want to save a copy of it in the default folder for the item?
OR
Operation Failed
OR
Sync error (logged in deleted items), and item you tried to save moved to "Synchronization failures"
SOLUTION:
Archive or delete messages until the size of the mailbox is under the size limit.

ERROR:
Existing contact's e-mail address generates error message after upgrade from Outlook 97
ERROR Message:
The name or distribution list has been deleted and is no longer a valid Address Book entry. The item could not be found.
SOLUTION:
Type the contact's e-mail alias in the E-mail box, and then save the contact.

ERROR:
You receive the "Can't contact LDAP Directory server (81)" error message when a LDAP directory tries to check for names after you upgrade to Outlook 2002
ERROR Message:
Can't contact LDAP Directory server (81)
SOLUTION:
Connect to the Internet or to the network that the LDAP directory server is on.
Change the order of the e-mail accounts:
In Outlook 2002, on the Tools menu, click Address Book. The error may appear when the Address Book dialog box opens.
Click the Tools menu, and then click Options.
Change the option under Show this address list first to be an address book other than the LDAP directory.
Under When sending mail, check names using these address lists in the following order, move the LDAP directory to the bottom of the list by selecting it and clicking the down-arrow.

ERROR:
You receive an "Operation failed" error message during the synchronization process in Outlook
ERROR Message:
Operation failed.
SOLUTION:
Clean out the Outlook folders to reduce their size, and then press F9 to synchronize again.

ERROR:
Error message when attempting to move a message to the Hotmail root
ERROR Message:
"Unknown Error"
OR
"Unable to move item"
SOLUTION:
Messages can not be stored in Root, they need to be in a subdirectory.

ERROR:

ERROR Message:

SOLUTION:

ERROR:

ERROR Message:

SOLUTION:

Additional Command Line switches for Outlook 2002

Resource information came from: Microsoft Solutions Center